Refund and Returns Policy

At HerbAyur.in, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward refund and returns policy to provide you with peace of mind.

Eligibility for Refunds and Returns

To be eligible for a refund or return, please ensure that:

1. Product Condition: The item must be in its original packaging and in the same condition as when you received it.
2. Timing: You must initiate the return process within [number] days of receiving your order.
3. Reason: Valid reasons for returns may include receiving damaged or defective products, incorrect items, or dissatisfaction with the product’s quality.

Initiating a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at car@herbayur.in within [number] days of receiving your order to inform us of the reason for your return.
2. Provide Details: Please provide your order number, details of the item you wish to return, and the reason for the return.
3. Wait for Confirmation: Once we receive your return request, our team will review the information provided and provide you with further instructions, including the return shipping address if applicable.

Return Shipping

If your return is approved, you will be responsible for shipping the item back to us. Please ensure that the product is securely packaged to prevent any damage during transit.

Refund Process

Upon receiving the returned item and verifying its condition, we will process your refund accordingly. Refunds will be issued to the original method of payment used for the purchase.

Refund Timeframe

Please allow 15-20 business days for the refund to be processed and reflected in your account. The exact timeframe may vary depending on your bank or credit card provider.

Exclusions

Please note that certain items may not be eligible for returns or refunds, including:

• Products that have been opened or used
• Items marked as final sale or clearance
• Gift cards or promotional items

Contact Us

If you have any questions or concerns regarding our refund and returns policy, please don’t hesitate to contact us at car@herbayur.in. Our friendly customer service team is here to assist you and ensure your satisfaction with every purchase.

Conclusion

Thank you for choosing HerbAyur.in. We are committed to providing you with high-quality products and exceptional service, and we appreciate your trust in us. If you require any further assistance, please don’t hesitate to reach out.